I attempted a few times to encrypt a database file through OttoFMS 4.10.3 and got the following error message: “OttoFMS API Error: Admin API Fetch Failed! . HTTP Status Code: 504.” The encryption dialog doesn’t close and displays the error message, but the encrypted file gets created nonetheless, has the same size as the original and shows up as successfully encrypted. So I guess the encryption process itself works, but then something goes wrong after it completes? What could be causing this? And is it safe to use the resulting encrypted database file?
Hey @pascal.emond ,
How large is the file you’re encrypting? A 504 error is a gateway timeout, if you are encrypting a very large file (or someone take a full 90 seconds to get kicked out when the file closes) it could take a long time and cause the 504. If the file got created and can be opened by FileMaker then you’re perfectly ok to use it, its probably just a timing problem on the request OttoFMS is making.
-Kyle
Oooh, that makes a lot of sense. It is a 4 GB file, so that would explain it. Glad to have confirmation the output is still usable. Thanks, Kyle!
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