I have around 20 files on a server and am using OttoDeploy to push updates from Development to Production. Most of the files work fine but a couple of them hang at Fetching almost every time. I have gotten them to complete a couple of times so I know the files and the configuration is basically correct, but it’s causing problems.
I have tried initiating the deployment from the Dev server and also from the Prod server. I seem to have slightly better luck starting from the Dev server but there are also times when that seems to be opposite so it might just be a random luck situation with that.
I could use a little help with this if anyone has run into this. I am running the most current version of OttoDeploy. I am one release behind on OttoFMS, but still fairly current.
Welcome to the community! Sorry you’r having issues with hanging. Could you provide some information on your environment? What operating system are your servers? Could you get the deployment debug logs for one of the failing deployments and either send them in this thread or DM them to me if you don’t want to post them publicly (they will include file names but no passwords or other sensitive content).
When you say you initiated the deployment from your dev server vs your prod server, do you mean on a copy of OttoDeploy on each server or something else? for a Dev → Prod deployment the deployment will always be running on the production server, OttoDeploy just sends the request to the destination server to kick off the deployment.
Hey Kyle…thanks for the quick reply!
We’re operating on 2 on-prem servers, both running on Windows VMs. Both are running Windows Server 2022 Standard.
Yes…All I meant by initiating the deploy is using OttoDeploy on one server vs the other.
I can’t attach the debug logs (new user) for the most recent failure which was trying to deploy both of the problem files. I will try to DM them to you. I have had this issue with other files on occasion so I don’t think it’s specifically file related. These are the most common but they’re also the most used files. They have a good number of reports that are run as server scripts and they both have a fair amount of direct user access. I am trying to deploy late at night when no users will be accessing and backups will be finished but it’s possible there are still things happening when the deployments are trying to run.