Error 18003: The following files were not open

Mislav · April 24, 2025, 2:31pm

I’m getting the following error when trying to run a “migrate” deployment:

Build server error. http Status: 400. FMS Error 18003: The following files were not open with a NORMAL or CLOSED (for copies) status when the build was started: Amps_OttoTest.fmp12 CLOSED

OttoDeploy version 2.2.1
OttoFMS 4.10.3
FMS 21.0.2.202 on Windows

I got this same error on two separate setups. One is a pair of Soliant.cloud servers, the other is on-prem.

Mislav · April 24, 2025, 2:32pm

otto-logs.zip (1.7 KB)

kduval · April 24, 2025, 4:26pm

That error looks like the file is closed on your source server. OttoFMS cannot make clones of closed files. Is the file on the source server closed?

-Kyle

Mislav · April 25, 2025, 8:05pm

Thanks kduval. That error is misleading. The file was open on the server when I tried to run the deployment.

kduval · April 25, 2025, 9:48pm

Hey @Mislav ,

Just for clarity’s sake, the file was open on both the source and destination servers when the deployment was run? Thank you!

-Kyle

Mislav · April 28, 2025, 3:47pm

the file was open on both the source and destination servers
That’s correct.

kduval · April 28, 2025, 4:24pm

Hey @Mislav ,

Could you send me the debug logs for that deployment?

Thank you!

-Kyle

Mislav · April 28, 2025, 6:07pm

Hi Kyle, I sent them to you in a DM.