Error on Installation

Hello, I installed Otto in two servers PRE (Linux) and PRO (Windows).

Opening OttoDeploy in PRE is not an issue. But when I try to open it in PRO it gives me the following error: “Otto Version: unknown”.

There is a screenshot attached about the error.

I wait for your reply.

Hello,

That error message is coming up because OttoDeploy can’t detect OttoFMS running on your PRO ( Windows ) server. Perhaps OttoFMS isn’t running.

Can you open OttoFMS’s web console on your Windows server? Navigate to
https://windows-server/otto/. Does the page load?

If it doesn’t then OttoFMS isn’t running

You could try manually starting OttoFMS

Let us know what you find

Todd

I found the solution.

The problem was in the SSL certificate, I had to delete it and import files another time.

Thanks for your time