Error on "NOT OTTOFMS" backup script on AWS S3

Hi,

I have a script running on a client’s FileMaker Server that has been working reliably for a long time. Every night, it backs up all files from the Backup folder to Amazon S3.

Recently, the S3 script fails to complete and returns a “file not exist” error. According to the logs, the error is caused by files name my actual solution files (.fmp12) within the OttoFMS folder. However, no file are located in the OttoFMS folder.

The issue is that we cannot exclude the OttoFMS and OttoFMS_Temp_Backup folders from the backup script—when we remove them, FileMaker simply recreates them.

Is it possible to relocate these two folders to a different location outside the Backup directory? This would allow our S3 backup script to run without encountering these errors.

Thank you

This issue start to happen after installing OTTO fms on the machine few days ago.

Hey Alessandro,

The OttoFMS and OttoFMS_Temp_Backup folders are used by OttoFMS to perform backups, run deployments, and to store any files that OttoFMS is working with that may take up lots of space. The folders are created in the Backups folder as many people use that folder on a different disk that has more space.

Are you unable to simply filter out files with “OttoFMS” in the name in your script? That is the workaround I have seen others use when they encounter this issue. There is no way to override where those folders are created.

-Kyle

I have solved omit the OTTO folders, and deflag symlinks with: --no-follow-symlinks

Thank You