Install Issue on Windows Server 2022 (enterprise issue?)

OttoFMS
1

Tying to run the install on an AWS based Windows 2022 server ( enterprise environment)
FMS 21.1.1.40
Tested https://edd-sl-proxy.geistgate.com/
returned:
You successfully have reached the Proof+Geist proxy!

Attempted to run the install script

iex ((New-Object System.Net.WebClient).DownloadString(‘https://downloads.ottomatic.cloud/ottofms/install-scripts/install-win.ps1’))
Downloading OttoFMS installer zip from https://console.ottomatic.cloud/downloads/ottofms/latest/win…
Extracting files from C:\Users\A9756Z~1\AppData\Local\Temp\3\ottoFMS_installer.zip to C:\Users\A9756Z~1\AppData\Local\Temp\3\Extracted…
Stopping OttoFMS…
Stop-Service : Service ‘OttoFMS (com.proofgeist.ottofms)’ cannot be stopped due to the following error: Cannot open
com.proofgeist.ottofms service on computer ‘.’.
At line:61 char:2

  • Stop-Service -Name "com.proofgeist.ottofms"

  • ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    • CategoryInfo : CloseError: (System.ServiceProcess.ServiceController:ServiceController) [Stop-Service],
      ServiceCommandException
    • FullyQualifiedErrorId : CouldNotStopService,Microsoft.PowerShell.Commands.StopServiceCommand

This could very well be enterprise (3M) blocking this, but wanted to make sure before I gave up!.
I tried installing getting OttoDeploy etc last year, but ran into some enterprise firewall domain issues. we now have new servers with full cert etc , so thought I would try again !

2

Hey John,

Thanks for giving it another try! Is OttoFMS already installed on the server? It might be a permissions issue if you don’t have permission to stop that service.

-Kyle

3

That’s very possible Kyle, let me dive into it and see what I can find out.
Thanks for the prompt reply!

4

Resolved - Ran Powershell as Administrator! worked like a charm ( this is what happens when a Mac guy has to admin a windows server :slight_smile:
thanks again for your assistance

5

No problem, glad you got it working!