Install on Mac Failed (two diff servers)

Hello - I read the requirements carefully and installed Otto on two different Mac servers (with FQDN/SSL Certs) and both failed.

The terminal breadcrumbs did not yield any clues, so I also tried starting the service via Terminal, rebooting, and a manual installation (downloading/executing the installer).

I also noticed that when checking Full Disk Access permissions that Otto does not appear in the list.

I will upload the terminal session from the install and some screenshots in case that helps.

macOS 14.7.2 [latest build of Sonoma]
FMS v21.1 [latest]

Also - not sure if Otto is supposed to install a .fmp12 file to be hosted by the server - did not see that in either case.

(only one screenshot allowed, so I chose the terminal session)

Thank you!

Hello,

You may need to give Otto Full disk access. You can do that under Privacy and Security.

Restart OttoFMS after that.

There is no FileMaker File installed.

Let us know what happens

Thanks

Todd

Hi Todd - I did look at this before I came to the forum - I do not see OttoFMS or anything similar in the Full Disk Access - see attached. This is the same on both servers (Mac) where I attempted installation

Hey Scott,

Does you Mac have Apple Silicon or Intel processors?

-Kyle

Apple Studios - apple silicon

Hi Kyle - Any ideas on how to get Otto installed? I don’t have that many servers with FQDN / SSL Certs, and don’t want to bother production systems with new tools to test.

Hey Scott,

Sorry for the delay here. Currently we don’t release a build of OttoFMS for Apple Silicon, I would try installing it with the installer directly (rather than using the script install), it might prompt you properly to install the software that will let you run non-apple silicon products on your apple silicon machine.

We have it on the plan to get this working natively with Apple Silicon.

-Kyle

Hi Scott,

Do you have Rosetta installed on your server? If you don’t that is likely your problem. You can learn how to install it here.

If that isn’t the issue, let us know.

Thanks

Todd

Just to make sure this is clear. OttoFMS runs just fine on AppleSilicon with Rosetta installed.