Invalid Username or Password

OttoFMS
1

I found a possible minor bug in Otto. I did an install on a new client’s FMS version 20.1.2.207. Install had no apparent problems. The Login Page comes up ok. But logging in with the known-good FMS admin credentials failed with an " Invalid username or password" message

The password contained two odd characters “:” and “)” so on a hunch I reset the FMS admin password to “test.” Otto logs in immediately.

I changed the password back to the original. Logged out otto, tried to log back in. I got the same Invalid username or password error.

So I reset FMS admin password again to the same password but excluded the “:”. Otto logs in immediately. Looks like Otto is choking on that character.

2

Hey Dean,

Thanks for the report, I’ll take a look at this. I appreciate the details!

-Kyle

1 Like
3

Hey @Tunweya ,

It looks like this is an issue with the FMS Admin API not properly parsing passwords with colons in them when authenticating. See a pertinent community help post here.

Unfortunately there is no way for OttoFMS to work around the issue in the Admin API. So for now I would avoid using colons in the FMS passwords until they can fix the issue.

-Kyle

4

Thanks Kyle, as long as we know what is going on we can deal with it.

T

1 Like