macOS Ventura 13.7.1
FileMaker Server 20.3.2 (long-running production machine / not new)
OttoFMS latest [4.9.0] (installed via command line with install script)
Installation went smoothly, but when I try to access OttoFMS like normal I am greeted with this message:
You don’t have permission to access the requested directory. There is either no index document or the directory is read-protected. You don’t have permission to access the requested object. It is either read-protected or not readable by the server.
The macOS account I’m using is an admin. There are some Additional Database Folders that I have confirmed having fmserver user read/write access. Additionally, I opened up permissions on a few other folders (which seems to not have any effect). I also followed the instructions here, to give OttoFMS full disk access, and restarted OttoFMS.
I’m wondering which directory or file I’m running into, that I don’t have read-access? What else can I try? Could the error message be improved to show exactly what folder / file it’s trying to access?
One other simple thing to try is restarting the Web Server. If OttoFMS is running and the logs look fine, then it could just be that the webserver needs a nudge. Restart it and see what happens.
2025-02-04T13:38:32.449Z info otto internal database up to date
2025-02-04T13:38:32.455Z info Listening on http://localhost:3061
2025-02-04T13:38:32.455Z info environment "production"
2025-02-04T13:38:32.455Z info version "4.9.0"
2025-02-04T13:38:32.456Z info node version v20.11.1
2025-02-04T13:38:32.484Z info Creating otto proxy conf file - {"file":"/Library/FileMaker Server/HTTPServer/conf/extra/httpd-otto-proxy.conf"}
2025-02-04T13:38:32.511Z info Creating backup of httpd.conf file - {"file":"/Library/FileMaker Server/HTTPServer/conf/httpd.conf","backupFile":"/Library/FileMaker Server/HTTPServer/conf/httpd.conf.bak"}
2025-02-04T13:38:32.545Z info updating main http conf
2025-02-04T13:38:32.666Z info started watching offsite backup
2025-02-04T13:38:32.667Z info started watching for hostname changes
2025-02-04T13:38:32.672Z info License status: undefined
2025-02-04T13:38:43.486Z info Restarted httpserver
2025-02-04T13:38:43.487Z info Reverse Proxy installed or updated
2025-02-04T13:43:23.442Z info otto internal database up to date
2025-02-04T13:43:23.447Z info Listening on http://localhost:3061
2025-02-04T13:43:23.447Z info environment "production"
2025-02-04T13:43:23.448Z info version "4.9.0"
2025-02-04T13:43:23.448Z info node version v20.11.1
2025-02-04T13:43:23.600Z info started watching offsite backup
2025-02-04T13:43:23.600Z info started watching for hostname changes
2025-02-04T13:43:23.604Z info Reverse Proxy already installed
2025-02-04T13:43:23.606Z info License status: undefined
2025-02-04T13:51:07.281Z info otto internal database up to date
2025-02-04T13:51:07.287Z info Listening on http://localhost:3061
2025-02-04T13:51:07.287Z info environment "production"
2025-02-04T13:51:07.287Z info version "4.9.0"
2025-02-04T13:51:07.288Z info node version v20.11.1
2025-02-04T13:51:07.450Z info started watching offsite backup
2025-02-04T13:51:07.450Z info started watching for hostname changes
2025-02-04T13:51:07.454Z info Reverse Proxy already installed
2025-02-04T13:51:07.456Z info License status: undefined
2025-02-04T13:56:25.534Z info otto internal database up to date
2025-02-04T13:56:25.540Z info Listening on http://localhost:3061
2025-02-04T13:56:25.540Z info environment "production"
2025-02-04T13:56:25.540Z info version "4.9.0"
2025-02-04T13:56:25.541Z info node version v20.11.1
2025-02-04T13:56:25.695Z info started watching offsite backup
2025-02-04T13:56:25.696Z info started watching for hostname changes
2025-02-04T13:56:25.699Z info Reverse Proxy already installed
2025-02-04T13:56:25.702Z info License status: undefined
I tried fmsadmin restart wpe and sudo apachectl restart and restarted OttoFMS but still same result. I’m not 100% sure I know what you mean by restarting the Web Server @toddgeist.
