I have just installed a new copy of OTTOFMS on my Production server. WHen I navigate to https:///otto/ I see the home page.
When I click on Dashboard, after about 6 seconds I see an error page ‘500’ Something unexpected happened. Error Message: Cannot read properties of undefined (reading ‘0’). When I select ‘Filemaker Server’ from the sidebar, I see the list of database which is emptry before seeing the above error again.
What am I missing here?
| 2025-06-03T15:51:59.756Z | error | UnauthorizedError: Invalid session token - {service:express-error-handler} |
|---|---|---|
| 2025-06-03T15:51:59.768Z | error | UnauthorizedError: Invalid session token - {service:express-error-handler} |
| 2025-06-03T15:52:00.787Z | error | UnauthorizedError: Invalid session token - {service:express-error-handler} |
| 2025-06-03T15:52:00.801Z | error | UnauthorizedError: Invalid session token - {service:express-error-handler} |
| 2025-06-03T15:52:10.051Z | info | username or password updated |
| 2025-06-03T15:52:10.101Z | info | web app login successful |
| 2025-06-03T15:52:12.435Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T15:52:13.470Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T15:52:15.497Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T15:52:19.524Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T15:57:24.793Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T15:57:27.822Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T15:57:30.846Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T16:10:08.006Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T16:10:09.036Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T16:10:11.063Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T16:10:15.091Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T16:11:21.045Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T16:11:24.151Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T16:11:27.174Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T16:11:40.792Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T16:11:43.815Z | error | Error calling admin api proxy: unable to verify the first certificate |
| 2025-06-03T16:11:46.840Z | error | Error calling admin api proxy: unable to verify the first certificate |
Hello
Welcome to the community. 
Your SSL Certificate is not fully valid. It is either self signed cert, or it is one that an intermediate bundle, and that was not included when you install the cert into FileMaker server. It’s the middle option when you upload your cert into FileMaker Server’s admin console. Note FileMaker Server sometimes will still show a green lock, in this case.
I would reinstall your certificate, making sure to include the intermediate. Then try again.
Let us know what you find
Thanks
Todd
Thanks Todd, I’ll give it a try.
Adding the Intermediate.PEM file fixed the issue. Thanks