OttoFMS API Error: deployment is already in progress. HTTP Status Code: 500

OttoDeploy
1

Hello, I’m trying to run a “Replace” deployment. It worked successfully in previous trial runs, but I started getting the error “There was an error starting the deployment: OttoFMS API Error: deployment is already in progress. HTTP Status Code: 500.”

Also when I tried to log onto the OttoDeploy Dashboard, I only see a blank web page. Any assistance would be appreciated! I can send over logs if needed.

2

Hey Anne,

It sounds like your OttoFMS is hung for some reason. I would try restarting OttoFMS and taking a look at the logs. You could send those logs along to us if you’d like someone else to take a look at them.

What OttoFMS version and Operating System is this happening on?

-Kyle

3

Thank you Kyle. Let me try restarting OttoFMS.

I’m on OttoFMS 4.7.0. The operating system is Microsoft Windows Server 2016 Datacenter.

4

Restarting OttoFMS service didn’t help.

Below are the data from the otto-error.log.

C:\Program Files\FileMaker\FileMaker Server\Database Server\fmsadmin.exe: Version 20.3.2

C:\Program Files\FileMaker\FileMaker Server\Database Server\fmsadmin.exe: Permission denied.
Error: 9 (Access denied)
2024-10-30T22:00:54.724Z error UnauthorizedError: Invalid credentials - {“service”:“express-error-handler”}
2024-10-30T22:49:41.464Z error Command failed with exit code 9: C:\Program Files\FileMaker\FileMaker Server\Database Server\fmsadmin.exe -v -u admin -p ******** Server 20
Copyright (c) 1994-2024 Claris International Inc. All rights reserved.

C:\Program Files\FileMaker\FileMaker Server\Database Server\fmsadmin.exe: Version 20.3.2

C:\Program Files\FileMaker\FileMaker Server\Database Server\fmsadmin.exe: Permission denied.
Error: 9 (Access denied)
2024-10-30T22:49:41.465Z error UnauthorizedError: Invalid credentials - {“service”:“express-error-handler”}

5

Hi Anne,

The Permission denied on the FMSadmin.exe is a problem. Your FileMaker server maybe misbehaving. It looks like the fmsadmin command is no longer able to connect to your FileMaker Server.

Try restarting your FileMaker Server.

you can test for this problem by running the fmsadmin command in a terminal.

fmsadmin -v -u(user) , -p(password)

where (user) is your sever admin user and
where (password) is server admin password

If you get error 9 there, then the fmsadmin command is disconnected from FileMaker Server.

Let us know

Todd