OttoFMS not installed message when verified running - ? vpn issue

OttoDeploy
1

I have a client who cannot forward ports 80/443 to their FileMaker server because it is used for their webmail and so I am trying to see if I can get a deployment setup with a vpn.
I have verified that OttoFMS is running on the server, I can log in to the dashboard, see all the setting etc and verified by the command line.
I have restarted the http server.
When I try and add this as a new server in my OttoDeploy it comes up with the message that OttoFMS is not installed. I have tried using the fqdn and ip address

Client server:
OSX 15.1.1, FMS21.1.1.40, OttoFMS 4.10.2, SSL cert installed and working. Full disk access for Otto, no firewall on the MacMini
Using OpenVPN

I am sure this is something simple - please advise

Thanks

2

Hi Tim,

That error basically means that you can’t connect from OttoDeploy to OttoFMS. Otto Deploy is going to call this url

https://yourserver.com/otto/api/info

You can just type that into the url bar of your browser and you should get some json back with OttoFMS info. If that doesn’t work then you aren’t getting through.

Hope that helps

Todd

3

Thanks Todd,

It does and it doesn’t!

That gets through with the Ip Address - (have done some anonymising)
{“response”:{“Otto”:{“version”:“4.10.2”,“build”:“4.10.2.250318454”,“themeColor”:“#12b886”,“environmentTag”:null,“environmentTagColor”:null,“serverNickname”:“Clyde Server”,“isLicenseValid”:true,“isOCCConnected”:false},“FileMakerServer”:{“version”:{“long”:“21.1.1 40(10-02-2024)”,“short”:“21.1.1”,“major”:21,“minor”:1,“patch”:1},“fmsRunning”:true,“serverId”:“34EA146B8D23C90AFE5DFBB25B0DE8xxxxxxxxxxx”,“host”:“services.xxxx.co.uk”}},“messages”:[{“code”:0,“text”:“ok”}]}

But using the IP address in OttoDeploy still gives me the same.

Is it because using the IP address effectively invalidates the SSL certificate?

4

Can you use a fully qualified domain instead of an IP address?

todd

5

Sorry Todd, missed your reply.

I can from the server, but not from outside the network as ports 80 and 443 are forwarded to their mail server.

With the vpn I notice that testing the server, with the IP address, reports back the FileMaker version (21.1.1) but the Otto version is unknown.