Unknown Phase X Platform Install

Going from Windows to Linux doing an Install on one file, with rename.

Tried several times, was able to download and upload.

unknown phase Unknown deployment error: Error: EACCES: permission denied, copyfile ‘/opt/FileMaker/FileMaker Server/Data/Backups/OttoFMS/inbox/jit_build_ohRqRU8U4WQd/PROCESSING.fmp12’ → ‘PROCESSING_NEW.fmp12’
reverting Error reverting deployment: Backup folder does not exist: /opt/FileMaker/FileMaker Server/Data/Backups/OttoFMS/deployment-backups/deploy-29/sub-deploy-33

Hey Stephen,

That is strange, I’ll take a look and see if I can reproduce this. Thanks for the report!!

-Kyle

Hey Stephen,

I was able to replicate this, and its a somewhat interesting one. The issue (at least in my case) was that I sent an install deployment with a target folder that was not set in FileMaker. For Example, in my case I set the install options to install the file in the Additional Folder 1, which was not specified in FileMaker server. This causes OttoFMS to fail to find a folder path and attempt to install the file in no folder, which obviously fails. I can add a validation to ensure we find a folder, but its probably also an issue you can fix on your side if you’re hitting it for the same reason. Let me know if you have a similar setup in your deployment!

-Kyle

Hey Stephen,

Assuming that your error was for the same reason I state above, version 4.10.1 has a better error for this. Thanks for the report!

-Kyle