Webhooks stopped working

OttoFMS
1

Webhooks were working fine until about 30 mins ago, but now have stopped coming through.

The logs say:

error	BadRequestError: Message not published. Error: 3. Thrift-pool: Connection timeout. code:3 - {"service":"express-error-handler"}

I have restarted OttoFMS and waited 15 mins to see if something needed to clear, but no change.

Any ideas?

2

Hi Matt,

Is the FileMaker Data API running? If it is. Try stopping an restarting it.

Let us know what you find out.

Thanks

Todd

3

Hi Todd

Yes that did it thanks, also cleared the ‘stuck’ Data API connection.

How long does that connection stay open?

Matt

4

It shouldn’t stay open for more than 15 minutes if it isn’t being used. But if a script is hung up with an infinite loop that could cause it to stick open.

Todd